Asset Management and Customer Assistance Programs – Webinar

Hour one: Jennifer Jackse, Senior Account Executive with Utility Cloud, will discuss:

• General Asset Management, Both Vertical & Horizontal

Gaining real time visibility into your assets, including O&M manuals and historical data on the fly

• Work Order Automation

Doing the right work, at the right time, in the right place

• Inventory Management

Staying up to date on stock levels, even out in the field

• Lead & Copper Rule

How technology can support lead service line replacement plans

• Compliance Reporting

Being prepared for compliance & new regulations with on demand access to complex regulatory reports

Hour two: Julie Allen, MRWS, will discuss Customer Assistance Programs (CAPs).

• An introductory discussion for these programs
• Benefits for both customers and utilities
• Who needs assistance
• Types of programs
• Funding these programs

0.200 Dual CECs available!